1. Refund Eligibility
A refund can be considered only if you are not satisfied with the service and the project is still active (not closed).
Refund requests are only eligible when the paid amount is more than 200 in the applicable currency.
2. No Refund After Project Closure
Once a project is marked as closed, completed, or accepted, no refund will be issued.
3. Minimum Amount Requirement
Projects or transactions with a total amount of 200 or less are not eligible for a refund.
4. Taxes and Charges
All taxes, transaction fees, payment gateway deductions, bank charges, or related processing costs are to be borne by the client.
5. Digital Products
Refunds are not applicable to digital products, including downloadable files, templates, assets, and other electronically delivered items.
However, support will be provided for digital products to help with access, usage, and basic issue resolution.
6. How to Request a Refund
- Send your request with your project or order reference.
- Include proof of payment and the reason you are not satisfied.
- Share your request before project closure to be considered.
7. Contact Information
Email: info@fiftydevs.com
Phone: +92 310 681 6789
Business hours: 9:00 AM to 5:00 PM
Support availability: 24/7
Last updated: April 8, 2026